• Establish a robust understanding of the fundamental principles underpinning hotel management. • Comprehend the operational dynamics within key hotel departments, encompassing front office, food and beverage, housekeeping, and event management. • Acquire comprehensive knowledge pertaining to customer service, ethical practices in hospitality, and cultural awareness. • Foster the development of essential management and leadership skills suitable for entry-level positions within the dynamic hospitality industry. • Gain valuable practical experience through hands-on training and exposure to real-world industry practices.
1. Gain foundational knowledge of hotel management principles and practices. 2. Understand the various departments and operations within a hotel. 3. Apply basic principles of front office management and housekeeping. 4. Demonstrate knowledge of food and beverage operations in a hotel setting. 5. Develop customer service skills and interpersonal communication abilities.
10+2 in any stream
